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Cisco Call Manager

I recently received an interesting question from a client that I thought was worth sharing… My customer has a Cisco Call Manager virtual machine installed in a hospital that handles about 2000...

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Is Microsoft Lync Taking us back to the 1960s?

PBXware collaborate: An office phone system of any size usually consists of multiple inbound lines mapped to a larger number of phones sitting on desks and is supposed to meet all telephony needs for...

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2014 State of Unified Communications – Part 3

In our first and second posts in this series on the 2014 State of Unified Communications we discussed the overall growth of the market, premise vs cloud deployments, collaboration, and what users are...

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Paying Too Much for a Telephony System that Doesn’t Even Give You Results?

Support and maintenance cost you an arm and a leg. Your telephony system operates like something straight out of The Flintstones. You’re itching to make more sales and grow, but an old system is...

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How do ‘all your pieces’ fit together to become a Phone Company ITSP ?

Probably the question that is not asked but always answered when making an introduction of Bicom Systems’ Products is the one in this title. With so many pieces it is rather understandable why...

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Servers for PBXware and TELCOware

Customers often ask which servers should be able to support PBXware and TELCOware, so we’ve compiled some specifications to clarify. Generic x86 distribution that support more than just specific...

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IP PBX System Part 1: Introduction

This is part of a series of posts from our newest whitepaper on IP PBX System. Click here to view all posts in series. A Bicom Systems Whitepaper examining On-Site and Hosted IP PBX Systems November...

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IP PBX System Part 4: Selling an IPPBX System

This is part of a series of posts from our newest whitepaper on IP PBX System. Click here to view all posts in series. A Bicom Systems Whitepaper examining On-Site and Hosted IP PBX Systems November...

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3 Reasons Why You Should Boost Your Business’s Security With SERVERware 4.2

Due to the COVID-19 global pandemic, many businesses were coerced into adapting to remote work, leaving them vulnerable to cyber-attacks. According to the statistics, corporate security threats were up...

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